Cancellation Policy

We understand that something may come up that may prevent you from attending your appointment.

If you cannot keep your appointment or you need to reschedule, you can do it over the phone, in person or by replying ‘No’ to your appointment confirmation SMS.

We know your time is valuable as is our Doctors’ time.  We require at least 2 hours’ notice if you cannot keep your appointment so that we can give your appointment time to another patient who can attend.

A cancellation fee of $77 will apply to non-attendance or late cancellations on more than 2 occasions. The fee is non rebatable through Medicare.

If there are any circumstances beyond your control which prevent you from cancelling your appointment with sufficient notice you should let us know as soon as possible.

Thank you in advance

Mingara Medical Team

Phone: (02) 4302 3333

 

Our Telephone Hours

Monday to Friday
8.30am-5.00pm

Saturday
9am-3pm

Sunday
10am-3pm